We may collect the following information:
Personal Information: Name, email address, telephone number, billing address, and shipping address.
Order Information: Products purchased, transaction details, and order history.
Payment Information: Payment information processed securely through third-party payment providers.
Website Information: IP address, browser type, device information, cookies, pages visited, and interactions with our website.
Marketing Information: Your communication preferences and consent to receive promotional emails or text messages.
How We Use Your Information
We may use your information to:
Process, fulfill, and ship orders.
Provide customer service and respond to inquiries.
Send order confirmations, shipping updates, and other transactional communications.
Send promotional emails and SMS messages when you have provided the required consent.
Announce new collections, archive sales, exclusive releases, and special promotions.
Improve our website, products, and customer experience.
Detect fraud, maintain security, and comply with applicable laws.
Email and SMS Marketing
If you voluntarily subscribe to Dolor's marketing communications, you may receive updates about new products, collections, sales, promotions, and other brand announcements.
SMS Marketing
By expressly opting in to receive promotional text messages from Dolor, you agree to receive recurring marketing messages at the telephone number you provide.
Consent to marketing messages is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe from marketing text messages.
Reply HELP for assistance, where supported.
You may also contact us using the contact information provided below.
We maintain records of SMS consent where applicable and honor opt-out requests in accordance with applicable law.
Mobile Information Sharing
We do not sell or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.
We may share this information with service providers that assist us in delivering our text messaging services, solely for the purpose of operating those services.
All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with third parties for their own marketing purposes.
Cookies and Analytics
Our website may use cookies and similar technologies to support essential website functions, understand visitor activity, improve performance, and measure marketing effectiveness.
You can manage cookies through your browser settings and any cookie preference controls available on our website.
Third-Party Service Providers
We may use trusted third-party providers to operate our business, including services for:
Website hosting and e-commerce.
Payment processing.
Shipping and order fulfillment.
Email and SMS communications.
Website analytics and advertising.
These providers may process personal information on our behalf to perform their services, subject to applicable contractual and legal requirements.
Information Sharing
We do not sell customer contact lists.
We may disclose personal information to service providers, when required by law, to protect our legal rights, or as part of a business transaction, subject to applicable privacy laws.
Our use of advertising and analytics technologies may be considered “sharing” or targeted advertising under certain state privacy laws. Where applicable, consumers may have the right to opt out.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information.
However, no online system or electronic transmission can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, maintain business records, provide requested services, meet legal obligations, and resolve disputes.
Marketing preferences and consent records may be retained as necessary to demonstrate compliance with applicable laws.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we maintain about you.
Request correction or deletion of certain personal information.
Opt out of marketing communications.
Request information about how your personal information is used or disclosed.
Exercise other privacy rights available under applicable law.
To submit a privacy request, contact us using the information below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will take appropriate steps to delete it.
International Visitors
If you access our website from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate, subject to applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Any changes will be posted on this page with an updated effective date.
Contact Information
Dolor World
Chicago, Illinois, United States
Website: https://dolor.online
Email: contact@dolor.online